Magicjack Accessories

Here are some helpful questions and answers about magicjack accessories:

Are there any Bluetooth accessories available for magicJack?

YES.  You may use any Bluetooth compatible headset that your computer recognizes as a sound device.

NOTE: Use the "Switch To Headset" option on the magicJack softphone menu.

Does magicjack need a microphone or a headset?

NO. Use any telephone with magicJack: corded, cordless, portable, DECT or a headset/microphone. If you have a cordlesss phone system in your home or office, simply plug in the base station and your additional handsets will work as normal.

Just think of magicJack as your new phone jack, it's really that simple.

Does magicjack work with 2-line phones?

magicjack will only provide one line of telephone service.

magicJack requires a traditional telephone handset that uses an RJ-11 plug.

What network ports does magicjack use? 

magicJack uses port 5060 and 5070 UDP.

Who don't my computer speakers work?  Why do I have computer sounds coming from telephone?

If your computer's speakers do not work or if you hear computer sounds coming from your telephone:

Windows XP:

1. Click Start

2. Click Control Panel

3. If your Control Panel is in Category View, double-click Sounds, Speech and Audio Devices

If not in Category View, go directly to the Step 4

4. Double Click on Sounds and Audio Devices

5. Click the Audio Tab; the middle one

6. Under both Sound Playback and Sound Recording, select your default audio device (the one you want to use) from the drop down menu

* Never select Tigerjet as your default device

7. Click the box labeled Use Only Default Device; located in the bottom left corner of the window)

8. Click Apply and OK

Windows VISTA

1. Click the Windows Button (Old Start Button)

2. Click Control Panel.

3. If your Control Panel is in Classic View, Double-Click Sound

If not in Classic View, go directly to the step 4.

4. Click on Hardware and Sound.

5. Click Sound.

6. Right-Click on your default device (the one you want to use) and select Set as Default Device

* Never select Tigerjet as your default device.

7. Click OK.

MagicJack - Important FAQ

1. Can I use this when on WIFI? 

Answer: Yes. In fact, you can use this with your wireless internet broadband connections thru companies like: Verizon, Sprint, Tmobile, AT&T, etc. 

2. Do I have to enter my credit card info when I register?
Answer: No, all you need is your email and an address (any address).  

3. How do I activate the Magicjack? 

Answer: There are two ends on the Magicjack. On one end, all you have to do is plug it into a USB port on your computer. Every computer should have 1 or 2 ports in the front of it, if not, it's in the back. On the other end, plug any landline or cordless phone in and voila! You will hear a dial tone... start dialing, you're up and running!  

4. Can I request a specific area code for my new MagicJack line? 

Answer: Yes. When you initially plug in the magicjack, it will prompt you to register your new Magicjack. During this process, a list of area codes will come up. Pick your local area code, then you pick the prefix, and the last four digits will be randomly generated for you.

5. Are there any fees associated with MagicJack that I would have to pay?  

Answer: No, MagicJack comes with the 1^st Year completely FREE. If you choose to continue at the end of your 1^st year, it’s just $19.99 for one year. 

6. If I use a cordless, will I be bound to the computer or can I still walk around the house?  

Answer: You will be able to walk all around the house. Just think of this as the same thing as your home phone service but for only $19.99 a year!  

7. Will this work with a dial up connection?  

Answer: Well, it is recommended to have 128kb/s upload and download. To test your speed, go to www.testmyspeed.com. I've had it work under much lower speeds 

8. Can I give a MagicJack to my relative overseas so that we can talk for free? 

 Answer: Yes! In fact, when they get it, they will be able to call ANYONE in the USA and Canada for free. Anyone can call them on their Magicjack number also. 

 9. What is the warranty period?  

Answer: We can replace the unit within 6 months from the date of purchase